Privacy Policy

Western Mattress’s Approach to Security

Western Mattress (westernmattress.in) prioritizes customer satisfaction and uses the highest security standards to ensure safe online transactions. As the data controller, Western Mattress is responsible for securing your data and is committed to using advanced firewall technology throughout the order process.

Respecting Your Privacy

Western Mattress is dedicated to respecting your privacy. We maintain the highest ethical standards to safeguard your sensitive information. This privacy policy outlines the types of information we collect, the reasons for collection, and how we may share it.

We value the trust you place in us, so please review this document regarding our privacy practices. If you have any questions about our privacy policy, please contact our Customer Support at info@westernmattress.in.

Type of Information We Collect

  • Contact Details: We may collect your name, email address, phone number, postal address, and delivery address (if different).
  • Payment Information: We may require your banking details, including credit card number, cardholder name, expiration date, and CVV or other details necessary for internet banking.
  • Order History: We may collect details of previous purchases, including transactions and pricing, to improve your shopping experience.
  • Demographic Information: We may collect your demographic details (gender, age, income) through optional surveys to assess our services.
  • Technical Information: We collect session and login information, including your IP address, operating system, browser type, language, and timestamps of requests.
  • Third-Party Accounts: Information shared through third-party accounts, such as Facebook or Twitter, when linked to our website.
  • Communication: We may collect email communications for product inquiries, order details, complaints, and disputes.

How We Use or Share Information

We conduct business ethically, collecting personal information only to provide the best products and services at westernmattress.in. We do not sell, trade, or transfer your information to any third parties without consent.

  • Affiliates & Partners: Information may be shared with affiliates and partners involved in purchasing and delivery processes.
  • Marketing & Insights: Aggregated information is used to understand consumer behavior and enhance your shopping experience. Marketing activities may also utilize demographic profiles.
  • Notifications: We use your contact information to inform you about deals, offers, new launches, shipment status, and other promotional content. You have the option to opt out of these communications.
  • Cookies: Our cookie policy customizes your experience by storing browsing information, such as recently viewed items, wish lists, and cart features.
  • Analytics: We analyze traffic, session login data, and user engagement using IP addresses to improve site performance.
  • Legal Compliance: User information may be required for legal disputes, regulatory compliance, troubleshooting, fee collection, or prevention of service abuse.

Cookie Policy

To enhance your shopping experience, Western Mattress uses cookies to store browsing data. Cookies do not store personally identifiable information (PII). You may modify your cookie settings according to your preferences. By using the website, we assume your consent to our cookie policy.

User Consent

By accessing the website or submitting your details to purchase products or services, you provide consent to our privacy policy. If you do not agree to share your personally identifiable information, we request that you refrain from using the website. We also offer an opt-out option for registered users to unsubscribe from non-essential communications.

More Information

If you have any questions about our privacy practices, please feel free to contact us at info@westernmattress.in.

Note: This privacy policy is subject to change at any time. We encourage users to review this page periodically for updates. This policy does not apply to affiliates, partners, or third parties associated with us; please refer to their respective privacy policies for more information.

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