At Western Mattress, we are committed to providing timely and efficient delivery of your orders. Please review our shipping policy below to understand how we handle shipping.

1. Shipping Methods

We offer various shipping methods to ensure your order reaches you in a timely manner. The available shipping options will be presented at checkout. Shipping methods may include standard, expedited, and express delivery.

2. Shipping Costs

• Shipping Charges: Shipping costs are calculated based on the weight, dimensions, and destination of your order. The total shipping cost will be displayed at checkout before you complete your purchase.
• Free Shipping: We may offer promotions for free shipping on certain orders or for specific items. Eligibility for free shipping will be indicated at checkout.

3. Processing Time

• Order Processing: Orders are typically processed within [1-2] business days. Orders placed on weekends or holidays will be processed the next business day.
• Preparation Time: After processing, your order will be prepared for shipment. You will receive a confirmation email with tracking information once your order has been shipped.

4. Delivery Time

• Estimated Delivery: Delivery times vary based on the shipping method selected and the destination. Estimated delivery times are provided at checkout and can also be tracked via the shipping confirmation email.
• Delays: While we strive to ensure timely delivery, please note that delivery times are estimates and may be affected by factors such as weather conditions, carrier delays, or other unforeseen circumstances.

5. Delivery Areas

We ship to most locations within [Country]. For international orders, please contact us at info@westernmattress.in to confirm shipping availability and costs.

6. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery on the carrier’s website.

7. Missing or Lost Packages

If you believe your package is missing or lost, please contact us at info@westernmattress.in as soon as possible. We will work with the carrier to resolve the issue and provide assistance.

8. Delivery Issues

• Incorrect Address: Please ensure that the shipping address provided at checkout is correct. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.
• Failed Delivery: If a delivery attempt fails due to incorrect address or unavailability, the package will be returned to us. You may be responsible for additional shipping costs if the package needs to be reshipped.

9. Contact Us

For any questions or concerns regarding our shipping policy, please reach out to us at info@westernmattress.in.